Christmas Central
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Christmas Central Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Christmas Central has 1.7 star rating based on 115 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Christmas Central to a friend or colleague.
- Rating Distribution
Pros: Their variety of merchandise, Website is attractive, Variety of merchandise.
Cons: Customer service, Still no item, Tracking system.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Christmas Central has 1.7 star rating based on 115 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Christmas Central to a friend or colleague.
- Rating Distribution
Pros: Their variety of merchandise, Website is attractive, Variety of merchandise.
Cons: Customer service, Still no item, Tracking system.Recent recommendations regarding this business are as follows: "Don't order fragile items. Expect low-quality of shipping and delivery method.", "Avoid at all costs", "Do Not Buy From These Thieves", "Don’t use this company", "SCAM-do not get involved".
Most users ask Christmas Central for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Christmas Central Reviews
"The missing item was replaced in a timely manner; however, it didn’t match the others, so I’m now waiting for resolution of that.Missing item from order received"
My order (#509442) arrived and it contained only 6 swags. I ordered 7. I tried calling once; however, the agents accent made it difficult for me to understand....
"No Common sense in Preparing and Shipping Fragile Orders"
In the past, my orders arrived in pristine condition, items are correct, prices are very competitive. That's the reason why I placed a large order of some...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Englewood, Florida
Didn’t receive one item I ordered.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Return items
Preferred solution: Full refund
No Common sense in Preparing and Shipping Fragile Orders
In the past, my orders arrived in pristine condition, items are correct, prices are very competitive. That's the reason why I placed a large order of some large to medium-sized fragile figurines (14 pieces).
I waited until they're on sale and was excited to get my deliveries (came in three batch). I was frustrated and angered, not typical of me. All the boxes are either re-used, opened and re-taped. 1st batch, 5 items were delivered, 4 are damaged.
Second batch: 2 items are scratched as they put it in one box (why did they do that?), 1 more damaged. 3rd batch two fragile items were put together in one flimsy box, no Styrofoam or pellets, each was wrapped in plastic. The rest of the order came in individual flimsy boxes wrapped in plastic, all broken! Not exaggerating, who in the world would do this type of packaging?
Our house was full of ceramic/resin broken pieces and our trash box got full!
Waste of time and money. I demand a full refund, we'll see if they respond.
- Competitive pricing
- Takes time to get the order delivered
- Pellets and other sturdy materials
- Does not use styrofoam
Preferred solution: Full refund
User's recommendation: Don't order fragile items. Expect low-quality of shipping and delivery method.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrid Company that Steals!!!!
- Thieves
- Scam
- Fake
Preferred solution: Full refund
User's recommendation: Do Not Buy From These Thieves
Rochester, New York
SCAM!!!
User's recommendation: SCAM-do not get involved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stolen money
Preferred solution: Full refund
User's recommendation: Avoid at all costs
Berlin, Connecticut
Never refunded for returned items
User's recommendation: Don’t use this company
Yucaipa, California
I did not get the product I ordered, Jerry apologized said it was not in stock, gave the refund right then, no hassle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Your data base regarding my information is incorrect and not working right so that I can place an order
I used my credit card to place an order but Christmas Centrals website declared there was something wrong with my address. There isnt.
I was lucky enough to find exactly the same item elsewhere and what do you knowmy order went thru with no problems. Im very upset because of the changes I went thru trying to buy these items from you. None of it made any dam sense. I will NEVER do business with you again.
The strange thing about all of this is, I have placed an order before and received my items previously without any issues but not this time.
Im trying to delete my account and please note, dont send me anymore advertisements. Good ridden!!
- Have nice things with responsible prices
- Data base is a mess
Preferred solution: Apology
User's recommendation: I don’t know what to tell them other than if you order something and it says something about your address being incorrect, don’t keep trying because there is nothing the company can or will do to solve it on their end just look for the item with a different company like I did with success.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
The missing item was replaced in a timely manner; however, it didn’t match the others, so I’m now waiting for resolution of that.Missing item from order received
User's recommendation: I trust they’ll make this right.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong item sent
- Reasonable prices
- Great products
- Issue getting order resolved
Preferred solution: Deliver product or service ordered
User's recommendation: So far my experience has been frustrating
Falls Church, Virginia
Where is my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elmont, New York
Even though I was disappointed that the product was damaged, the customer service representative was very understanding and helpful.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Didn't get a confirmation email when placing order want to make sure order was received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Haynesville, Louisiana
Miss item from my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Customer service horrible
User's recommendation: Last order for me
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